> Every COPY help article and guide is listed in [llms.txt](https://getcopy.app/llms.txt).

# Move COPY to a new phone

Your recovery key brings your friends and channels back.

Install COPY on the new phone and enter your [recovery key](https://getcopy.app/help/recovery-key). Your friends and channels come back.

## Restore

1. Install COPY.
2. On the welcome screen, tap **Already have a walkie? Restore it**.
3. Paste or type your 24 words and tap **Restore**.
4. In Settings, tap [**Restore Purchases**](https://getcopy.app/help/restore-purchases) to bring back devices you bought.

## What your friends see

Their channel with you says “Connection changed.” They tap it and choose **Trust this connection**. It’s a quick check that it’s really you.

## If it doesn’t work

- **“That’s not a valid 24-word recovery key.”** One of the words is off.
- **“No walkie matches this recovery key.”** A walkie that was deleted can’t come back.

Last updated September 24, 2026. Web page: https://getcopy.app/help/move-to-a-new-phone