Please read these Terms of Service ("Terms") carefully before using the COPY mobile application (the "App") operated by Matt Moss ("we," "us," or "our"). By downloading, installing, or using the App, you agree to be bound by these Terms. If you do not agree, do not use the App.
COPY is a push-to-talk voice messaging application. The App allows you to send and receive encrypted voice messages to and from other users through shared channels. Key characteristics of the service:
You must be at least 13 years old to use the App. By using the App, you represent and warrant that you are at least 13 years of age. If you are between 13 and 18 years of age (or the age of legal majority in your jurisdiction), you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.
We do not knowingly provide the App to anyone under the age of 13. If we learn that a user is under 13, we will take steps to delete any data associated with that user's device.
When you first open the App, a unique cryptographic key pair is generated and stored on your device. This key pair is your sole means of authenticating with our servers.
You are responsible for your device. Anyone with physical access to your unlocked device can use the App as you, send messages on your behalf, and access your channels. We have no ability to verify the physical identity of the person using your device.
Key loss is permanent. If your private key is lost, your identity cannot be recovered. Uninstalling the App alone may not remove a key stored in device secure storage. You will not be able to access your existing channels or messages. We cannot restore, reset, or transfer your identity because we do not store your private key.
Channels are created by users and shared via invite links. When you share an invite link, anyone who receives that link can join the channel and gain access to the channel's encryption key.
You are responsible for who you share invite links with. Treat invite links like a physical key to a room — anyone who has it can enter. We have no ability to verify the identity or intent of someone who joins a channel via an invite link.
Key rotation on leave. When a member leaves a channel, the channel secret is automatically rotated and the previous invite link is invalidated. Remaining members receive a new encryption key. This means a departed member cannot decrypt future messages, but messages sent before their departure that they already possessed the key for may remain accessible to them on their device.
You agree not to use the App to:
Enforcement limitations. Because all voice messages are end-to-end encrypted, we cannot monitor, review, or moderate the content of your communications. We are not responsible for any content transmitted through the App. If you encounter abusive behavior, your remedies include leaving the channel (which revokes your access and triggers key rotation) and reporting the matter to appropriate authorities. You may also contact us to report abuse of the App's infrastructure.
The App, including its design, code, visual assets, skin designs, user interface, logos, and trademarks, is owned by us and protected by intellectual property laws. These Terms do not grant you any right, title, or interest in the App beyond a limited, non-exclusive, non-transferable, revocable license to use the App in accordance with these Terms.
The App features a skinning system that allows you to customize the visual appearance of your device interface. Some skins may be available for purchase through in-app transactions. Purchased skins are licensed, not sold — you receive a non-exclusive, non-transferable license to use the skin within the App. We reserve the right to modify, update, or discontinue skins at any time, subject to your rights under applicable consumer protection law.
You retain ownership of any voice messages you create and transmit through the App. By using the App, you grant us a limited, temporary license to transmit and store your encrypted messages solely for the purpose of delivering them to intended recipients, after which they are deleted in accordance with our retention policy. We do not claim any ownership interest in your content.
The App may offer digital content (such as skins) for purchase. All in-app purchases are processed through the Apple App Store or Google Play Store and are subject to their respective terms and refund policies. We do not receive your payment card or bank account details. We receive subscription and verification records as described in our Privacy Policy.
COPY Club. Club is an optional monthly or yearly Apple subscription that renews automatically unless canceled. The App Store purchase screen shows your local price and billing period. Manage or cancel your subscription in your Apple Account settings. Deleting COPY or your COPY identity does not cancel the subscription.
Club includes access to first-party COPY devices while membership is active. Devices purchased individually remain licensed independently of Club membership. Apple Family Sharing can provide Club access to eligible family members through Apple. Each person's COPY identity, friends, messages, and settings remain separate. Restoring purchases may move paid access from another COPY identity to the current identity; it does not move friends, messages, or settings.
All purchases are final unless otherwise required by applicable law or the policies of the platform through which you made the purchase. To request a refund, contact Apple or Google through their standard refund processes.
The App uses push notifications to alert you when you receive a new voice message. By enabling push notifications, you consent to receiving these alerts. You may disable push notifications at any time through your device settings. Disabling notifications does not affect your ability to use the App, but you will not be alerted to new messages until you open the App.
Push notifications are delivered through Expo Push Notification Service, which routes notifications through Apple Push Notification service (APNs) for iOS and Firebase Cloud Messaging (FCM) for Android.
The App may receive over-the-air updates through Expo's update service. These updates may modify functionality, fix bugs, or address security issues. By using the App, you consent to receiving these automatic updates. Critical security updates may be applied without separate notice.
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT:
We are not responsible for the conduct, content, or communications of any user of the App. Because messages are end-to-end encrypted, we have no ability to screen, filter, or moderate content.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO:
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE APP SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU HAVE PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) FIFTY U.S. DOLLARS ($50.00).
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR LIABILITY. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.
You agree to indemnify, defend, and hold harmless Matt Moss and any service providers from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the App; (b) your violation of these Terms; (c) your violation of any rights of another person or entity; or (d) any content you transmit through the App.
You may stop using the App at any time by uninstalling it from your device. Uninstalling alone does not guarantee removal of your private encryption key or server-side records. Use Delete Account to remove the identity data described in our Privacy Policy; the policy also explains retained subscription and verification records. Deleting the App or your COPY identity does not cancel an Apple subscription.
We reserve the right to suspend or terminate access to the App or its infrastructure at any time, for any reason, without prior notice. This includes but is not limited to situations where we believe you have violated these Terms, where your use of the App threatens the security or integrity of the service, or where we are required to do so by law.
Because we cannot monitor encrypted message content, termination will typically be based on infrastructure-level abuse (e.g., excessive API requests, automated access, exploitation of vulnerabilities) rather than content-based moderation.
Upon termination, your license to use the App immediately ceases. Provisions that by their nature should survive termination (including Sections 6, 10, 11, 12, 14, 15, and 16) will survive.
These Terms are governed by and construed in accordance with the laws of the State of Arizona, United States, without regard to conflict of law principles.
Before initiating any formal dispute resolution, you agree to contact us at the address in Section 18 and attempt to resolve the dispute informally for at least 30 days.
If we cannot resolve a dispute informally, you and we agree to resolve any claim, dispute, or controversy arising out of or relating to these Terms or the App through binding arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules. Arbitration will take place in Maricopa County, Arizona, or at another mutually agreed location. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR OUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.
The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding.
Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement or misappropriation of intellectual property rights. Claims eligible for small claims court in Maricopa County, Arizona may be brought there instead of arbitration.
If you are a consumer in the European Union, nothing in this section deprives you of mandatory consumer protection provisions under the laws of your country of residence. You may bring proceedings in the courts of your country of residence.
These Terms are between you and us only, and not with Apple Inc. ("Apple") or Google LLC ("Google"). Apple and Google are not responsible for the App or its content. Your use of the App must also comply with the terms of service of the applicable app store from which you downloaded it.
Scope of license. The license granted to you under these Terms is limited to a non-transferable license to use the App on any Apple or Google-branded device that you own or control, as permitted by the applicable Usage Rules of the relevant app store.
Maintenance and support. We are solely responsible for providing any maintenance and support for the App. Apple and Google have no obligation to furnish any maintenance or support services in connection with the App.
Warranty. We are solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed under Section 10. If the App fails to conform to any applicable warranty, you may notify Apple, and (for iOS users) Apple will refund the purchase price of the App to you; to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App.
Product claims. We, not Apple or Google, are responsible for addressing any claims by you or any third party relating to the App or your use of the App, including but not limited to: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation.
Intellectual property claims. In the event of any third-party claim that the App or your possession and use of the App infringes that third party's intellectual property rights, we, not Apple or Google, will be solely responsible for the investigation, defense, settlement, and discharge of any such infringement claim.
Legal compliance. You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo or that has been designated by the U.S. Government as a "terrorist supporting" country, and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
Third-party beneficiaries. You acknowledge and agree that Apple and Google, and their respective subsidiaries, are third-party beneficiaries of these Terms, and that upon your acceptance of these Terms, Apple and Google will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.
Entire Agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and us regarding the App and supersede all prior agreements and understandings.
Severability. If any provision of these Terms is found to be unenforceable or invalid, that provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, severed. The remaining provisions shall continue in full force and effect.
Waiver. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
Assignment. You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign these Terms without restriction.
Force Majeure. We shall not be liable for any failure or delay in performing our obligations where such failure or delay results from circumstances beyond our reasonable control, including but not limited to natural disasters, acts of government, internet or telecommunications failures, or infrastructure outages at our service providers.
No Third-Party Beneficiaries. Except as expressly stated in Section 15, these Terms do not confer any rights on any third party.
We may revise these Terms from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page. For significant changes that materially affect your rights or obligations, we will provide notice through the App. Your continued use of the App after revised Terms take effect constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the App.
If you have questions about these Terms, contact: